Does etaxservice.com stand behind its work?
Yes! When you pay for tax preparation at etaxservice.com, you’re automatically covered by our “etax” guarantee. If our tax specialist makes an error on your return, we will reimburse you for any penalties charged by a taxing authority. However, as the taxpayer, you are responsible for ensuring your tax return is accurate. You’ll have the chance to review your return before it’s filed with federal, state, and city governments. If you spot any mistakes or missing information, please notify us right away so we can make the necessary corrections.
How do I change the amount withheld from my paycheck for taxes?
You can adjust your tax withholding by filling out a Form W-4, Employee’s Withholding Allowance Certificate, which you can request from your employer.
How do I get a copy of a prior tax return and W-2?
If you filed your tax return with the IRS, you can request a free photocopy or transcript of your return’s information. For an actual copy of the return or W-2, complete a Form 4506 and pay a $39 fee for the return and related documents, including the W-2.
How do I get my Form W-2?
Your employer must provide your completed W-2, which includes your compensation and tax withholding for the year, by January 31. If you don’t receive it, contact your employer. If it’s still missing by February 15, call the IRS at 1-800-829-1040 to file a complaint. Provide your tax specialist with your last pay stub until your W-2 arrives.
How much does it cost to have my taxes prepared by etaxservice.com?
Check out our Package Price List! Most returns fall under one of the listed categories. If you’re referred to our etax extra service, we’ll provide a fee quote before starting.
How quickly can I get my refund?
Etaxservice e-files your return using one of the free IRS Direct Deposit options, which usually results in a refund within 15 days. If you prefer a mailed check, it may take up to six weeks. If you need the money right away, let your tax specialist know, and we’ll refer you to one of our lending partners.
What happens if I get a tax notice after April 15?
We are available 24/7 year-round to assist with any tax questions or problems. Just email us at info@etaxservice.com.
What happens if I need a copy of my tax return during the year?
When we prepare and file your return, you’ll receive access to a password-protected, secure file cabinet where you can print your tax return from any computer.
What information do I need for etaxservice.com to do my taxes?
Visit our “What We Need” page for a complete list. Don’t worry—your tax specialist will also give you a personalized list tailored to your specific tax situation!